Shipping & Returns
Delivery areas & fees
| Area | Fee | Notes |
|---|---|---|
| Within Abuja | ₦2,000 | Flat rate, delivered directly |
| Rest of Nigeria | Quoted | Confirmed with you on WhatsApp before you pay |
| International | Quoted | Shipped via courier partner, cost confirmed on WhatsApp |
The exact fee for your order is always confirmed with you — either shown at checkout for Abuja, or quoted on WhatsApp for everywhere else — before anything is charged.
Dispatch time
Because every piece is hand-painted or hand-finished, dispatch isn't instant the way a factory-made item would be. We'll confirm a realistic estimate with you when we confirm your order on WhatsApp.
Returns
Every piece is one-of-one — once it's painted, there isn't a second identical one to send as a replacement, which is different from how returns usually work for mass-produced clothing. Because of that:
- Hand-painted pieces are final sale once shipped: we can't accept a return simply because of a change of mind.
- If a piece arrives damaged in transit, is not what you ordered, or has a genuine fault beyond the natural brushwork variation described in our terms, message us within a few days of delivery with a photo. We'll sort it out — a repair, a repaint, or a refund, depending on what's actually wrong.
- If a piece you wanted has already sold, you can ask us to repaint a new one for you — the product page for any sold piece has a "Request A Repaint" option.
Refunds
Where a refund is agreed, it's returned to the original payment method. Card refunds through Paystack can take a few business days to reflect, depending on your bank.
Questions
About a specific order, message us on WhatsApp with your order reference.